Privacy Policy
Last updated: April 30, 2026
Kingdom Processing LLC ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit kingdom-proc.com, contact us, or engage our mortgage loan processing services.
Information We Collect
We collect information you provide directly when you:
- Submit a contact form, request a call, or chat with us through our website
- Engage us as a loan processing service provider
- Communicate with us via email, SMS, or phone
This may include: name, email address, phone number, brokerage name, loan volume, loan-related documents, and any other information you choose to share.
How We Use Your Information
We use your information to:
- Respond to inquiries and provide the loan processing services you request
- Communicate with you about loan files we are processing on your behalf
- Send service-related SMS, email, or phone communications
- Comply with legal, regulatory, and compliance obligations
SMS Messaging
Opt-In
You opt in to receive SMS messages by actively checking the SMS consent checkbox on our contact form at kingdom-proc.com. The checkbox is unchecked by default; we only send SMS messages to users who have explicitly opted in.
Message Content & Frequency
SMS messages contain loan-status updates, document requests, and follow-up communications about your mortgage processing. Message frequency varies based on loan stage and activity.
Opt-Out
You can opt out at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message. You will receive a confirmation that you have been unsubscribed and will not receive further messages from this number.
Help
Reply HELP at any time, or contact us at keith@kingdom-proc.com for assistance.
Carrier Disclosure
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
How We Share Your Information
We do not sell or rent your personal information. We may share information only with:
- Service providers who help us operate our business (e.g., hosting, email, SMS delivery, document storage) under confidentiality agreements
- The lenders, loan officers, title companies, and other parties involved in your loan transaction, as necessary to process your loan
- Government authorities or other parties when required by law
As stated above, mobile opt-in data and SMS consent information are never shared with third parties for marketing purposes.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work to protect your information using industry-standard practices.
Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You may request to access, correct, or delete the personal information we hold about you by contacting us at keith@kingdom-proc.com. You may also unsubscribe from SMS at any time using the opt-out keywords above.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated through our website.
Contact Us
Questions or concerns about this Privacy Policy or your information:
Kingdom Processing LLC
Email: keith@kingdom-proc.com
Web: kingdom-proc.com